Whether it’s helping someone lose a little extra weight or recover from open heart surgery, we offer the appropriate level of support for just about any picture of health.

Using various methods, we proactively identify potential participants and direct them to the right program based on their particular condition.

Three Advantages of Total Health Management Programs:

• Lifestyle & Wellness Programs: Lowest Cost/Risk
  Promote preventive medicine and healthy lifestyle choices, including proper diet and more exercise.
• Condition Management Programs: Moderate-High Cost/Risk
  Support and counseling necessary to help chronically ill and acutely ill members maintain or improve their conditions with proper medication regimines, appropriate self-care and regular physician visits.
• Complex, Disease & End of Life Management Programs: Highest Cost/Risk
  Help members recover from traumatic accidents, open heart surgery, cancer, organ transplants, premature birth and other complex medical conditions.

Advantage 2: Health-Improvement Programs

• WalkingWorks - programs that encourages members to walk more as part of their everyday routine.
• BluePerks -discounts on services not covered by health plans - such as weight loss programs, gym memberships, massage therapy, vitamins, cosmetic surgery and more.
• Consumer Coaches - personal, one-on-one support by specially-trained customer service staff who offer program information as well as support using the consumer health tools available on BCBST.com.
• 24/7 Nurseline - around-the-clock access to Registered Nurses who help members answer questions regarding their health.

Advantage 3: Positive Outcomes and Cost Control

• Total Health Management programs have the power to help realize savings on not only direct medical costs, such as hospital stays, doctor’s fees and prescription drugs, but also indirect costs; such as sick leave, presenteeism, disability, turnover and worker’s compensation.

Proactive Identification and Stratification

Members are proactively identified through various methods and then directed to the most appropriate programs based on their condition.